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Privacy Policy

How RD&D Associates collects and uses your personal information.

Last updated: June 2026

Introduction

Rudolf Fattal trading as RD&D Associates (“RD&D Associates”, “we”, “our” or “us”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use and protect personal information when you use our website or contact us in connection with the professional services we provide.

Who we are

The Data Controller is:

Rudolf Fattal trading as RD&D Associates
22 Norrice Lea, London, N2 0RE
Telephone: +44 20 8731 7287
Email: info@rddassociates.co.uk

RD&D Associates is regulated by the Royal Institution of Chartered Surveyors (RICS).

We are registered with the Information Commissioner’s Office (ICO) under registration reference ZA578921 and process personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information we collect

We only collect personal information that is necessary for the operation of our professional practice. This may include:

  • Name
  • Postal address
  • Email address
  • Telephone number
  • Property addresses
  • Information contained in correspondence you send to us
  • Information necessary for us to provide professional surveying services

As our website does not contain an enquiry form or user accounts, personal information is generally only provided when you choose to contact us by telephone or email.

How we use your information

We use personal information to:

  • Respond to enquiries
  • Provide professional surveying services
  • Communicate with clients and other parties involved in our instructions
  • Comply with legal and regulatory obligations
  • Establish, exercise or defend legal claims where necessary

Our professional services include, amongst other matters, valuations, surveys, project management, property management, party wall matters, dilapidations, lease extensions and enfranchisement, landlord and tenant matters and expert witness work.

Lawful basis for processing

Depending on the nature of the instruction, we process personal information because:

  • it is necessary for the performance of a contract or to take steps prior to entering into a contract;
  • it is necessary for our legitimate interests in providing professional surveying services;
  • it is necessary to comply with legal or regulatory obligations; or
  • it is necessary for the establishment, exercise or defence of legal claims.

Sharing your information

We will only share personal information where it is necessary in connection with the services we provide or where required by law.

Depending on the nature of an instruction, this may include sharing information with professional advisers, legal representatives, contractors, consultants, regulatory bodies, public authorities and other parties directly involved in the provision of our professional services.

We do not sell personal information to third parties.

Storage and security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

Information may be stored electronically using secure business systems and reputable third-party cloud storage and productivity providers, including Google, Microsoft OneDrive and Dropbox, where appropriate.

Data retention

We retain personal information only for as long as is necessary to fulfil the purposes for which it was collected, including to comply with legal, regulatory, contractual and professional obligations.

In determining appropriate retention periods, we take into account the nature of the instruction and the periods during which claims may be brought, together with our professional indemnity insurance and RICS regulatory requirements. When personal information is no longer required, it is securely deleted or destroyed.

International transfers

Some of the cloud storage and productivity providers we use, including Google, Microsoft OneDrive and Dropbox, may store or process personal information on servers located outside the United Kingdom.

Where personal information is transferred outside the United Kingdom, we take steps to ensure that appropriate safeguards are in place, such as reliance on UK adequacy regulations or the use of approved transfer mechanisms (for example, an International Data Transfer Agreement or Addendum, or Standard Contractual Clauses), so that your information continues to receive an adequate level of protection.

Your rights

Subject to applicable law, you may have the right to:

  • request access to your personal information;
  • request correction of inaccurate or incomplete information;
  • request erasure of your personal information in certain circumstances;
  • request restriction of processing;
  • object to certain processing activities;
  • request the transfer of your personal information where applicable; and
  • lodge a complaint with the Information Commissioner’s Office (ICO).

If you wish to exercise any of these rights, please contact us using the details above.

Cookies

Our website does not use analytics, advertising or marketing cookies.

If the website uses any cookies that are strictly necessary for its operation, these do not collect information for marketing or analytics purposes.

Third-party websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites and encourage you to read their privacy policies.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the date of the latest revision.

Contact

If you have any questions regarding this Privacy Policy or the way we process personal information, please contact:

Rudolf Fattal t/a RD&D Associates
22 Norrice Lea, London, N2 0RE
Telephone: +44 20 8731 7287
Email: info@rddassociates.co.uk

Discuss your enquiry

For a quotation or to discuss your matter, contact the practice.